InspectorPro 5

Heidi McMath's Avatar

Heidi McMath

20 Mar, 2015 03:33 AM

I am having some trouble with InspectorPro 5. I made several attempts today to import DDRs which did not seem to import any data. Previously I had about 4 or 5 solutions imported. After attempting several times to import I managed to get one to import properly. The next one I tried failed again. That is it seemed to import but the import took only 16 seconds and all the records were empty.

Also I am wondering when you might have some documentation on your site that is specific to InspectorPro 5?

  1. Support Staff 1 Posted by jay_g on 20 Mar, 2015 05:53 AM

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    It could be malformed XML, which sometimes FMP Advanced will spit out in the DDR. One of our developers may want to see the DDR (I'll find out).

    But some things to check:
    Was the new solution import done from a DDR file in the same location as the previous 4-5? Was that file named correctly?

    How did that DDR file compare in size to the 4-5 previous?

    Are you on Mac or Windows?

  2. Support Staff 2 Posted by Vince Menanno on 20 Mar, 2015 06:20 AM

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    Heidi,

    Can you send us the DDR and we’ll have a look at it.

    Thanks

    Vince

  3. 3 Posted by Søren Julegaard on 07 Apr, 2015 09:26 AM

    Søren Julegaard's Avatar

    I had a similar product where no data were analyzed.
    My first DDR was placed on a network drive - then I created DDR on my locale drive and problem solved.
    Is network drive the issue?

  4. Support Staff 4 Posted by Vince Menanno on 07 Apr, 2015 09:56 AM

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    Heidi,

    If you can send us your DDR we’ll take a look and see what might be wrong.

    Vince

  5. 5 Posted by sju on 07 Apr, 2015 10:08 AM

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    Hi Vince
    No. 1 failed – no. 2 did OK

    Venlig hilsen/Kind regards
    Søren Julegaard

    Fra: Vince Menanno [mailto:[email blocked]]
    Sendt: 7. april 2015 11:57
    Til: Julegaard, Søren
    Emne: Re: InspectorPro 5 [InspectorPro 5 #2]

  6. Support Staff 6 Posted by Vince Menanno on 07 Apr, 2015 10:10 AM

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    Søren,

    These are just the summary files. What I need are the XML file that got generated for each of your databases.

    Vince

  7. Support Staff 7 Posted by Vince Menanno on 07 Apr, 2015 10:11 AM

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    Søren,

    What version of InspectorPro did this happen in and what platform?

    Are you using version 5?

    And what platform?

    Vince

  8. 8 Posted by justin on 02 Jun, 2015 08:36 PM

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    I'm having the same issues: I have a DDR that when loaded into IP5 only shows empty results, 0 records for everything. It only took 13 seconds to import.

    I have attached the summary and full XML files here. These were generated by FMPA14.01 (perhaps that's the problem?).

    I have an older DDR that I generated back in early May using FMPA13.05 from this same database solution. That DDR imported just fine. That DDR was also more than twice as large: ~25MB (FMPA13) vs 10MB (FMPA14). If anything more stuff was added to the file, not deleted.

    This is on OS X 10.9.5.

    I just downloaded IP5 a few days ago from your website, using it in trial mode.

  9. 9 Posted by justin on 02 Jun, 2015 08:38 PM

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    As for 14 support, the product page for IP5 doesn't mention it specifically (for or against). There's a blog post, however, that says it will work just fine.

  10. Support Staff 10 Posted by Vince Menanno on 02 Jun, 2015 10:43 PM

    Vince Menanno's Avatar

    Hi there,

    It seems that there is malformed XML.

    In version 6 we’ll be able to better track that and fix when we can… I attached a correct file.

    Vince

  11. 11 Posted by justin on 02 Jun, 2015 10:53 PM

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    It looks like it is the ampersand in the
    file name that throws it for a loop.  Is that a general XML
    problem or a FileMaker problem, or an IP5 problem?  It's
    inside the double quotes so it seems like it would be safe.

    -- Justin Close

  12. Support Staff 12 Posted by Vince Menanno on 02 Jun, 2015 10:57 PM

    Vince Menanno's Avatar

    Justin,

    It’s a FileMaker problem… basically if you have the image. Re-insert it but change the name of the file. And you should be good to go.

    The “&” should be an encoded character.

    Again we’ll address it better in the next release so to this is a heads up for you as to what to do.

    Vince

  13. 13 Posted by justin on 02 Jun, 2015 11:28 PM

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    Thanks Vince, that fixed my problem.

    There's are some interesting differences in the two files, from FMPA13 v FMPA14:
       * the one from 14 is half the size (as noted)
       * the one from 13 reported fewer calculations (by 9 in this case)
       * the one from 13 reported many more dependencies overall ( about 1000)

    See the screen shot: the top entry is from the fixed FMPA14 file, the lower is from FMPA13.05. These two DDRs were generated from the same file, just using different versions of FileMaker. Interesting.

  14. Support Staff 14 Posted by Vince Menanno on 03 Jun, 2015 12:29 PM

    Vince Menanno's Avatar

    Justin,

    I will also investigate this on my end thanks for the heads up.

    And glad it is working for you now

    Vince

  15. Support Staff 15 Posted by Vince Menanno on 03 Jun, 2015 02:21 PM

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    Justin,

    Can you send me your 2 DDRs.

    Thanks

  16. 16 Posted by justin on 03 Jun, 2015 03:17 PM

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    I redid some exports just to make sure I was using the exact same file state. The differences occurred again. I have attached the two DDR sets. I have already edited the v14 file to remove the problematic ampersand (well, I encoded it correctly instead of removing it).

    It is possible that the differences are caused by some v14 features; this DB does have a few uses of some placeholder text. I'm not sure how the 13 export might handle that.

  17. Support Staff 17 Posted by Vince Menanno on 03 Jun, 2015 03:33 PM

    Vince Menanno's Avatar

    Justin,

    > On Jun 3, 2015, at 8:17 AM, justin <[email blocked]> wrote:
    > I redid some exports just to make sure I was using the exact same file state. The differences occurred again. I have attached the two DDR sets. I have already edited the v14 file to remove the problematic ampersand (well, I encoded it correctly instead of removing it).
    >
    > It is possible that the differences are caused by some v14 features; this DB does have a few uses of some placeholder text. I'm not sure how the 13 export might handle that.
    >

    Yes that is possibly the case.

    Vince

  18. tonya_m closed this discussion on 04 Dec, 2015 05:59 PM.

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