Inspector Pro version 5 installation

Alan Barker's Avatar

Alan Barker

08 Apr, 2015 03:01 PM

I am a brand new beginner to your product. I received Inspector Pro and the installation code just yesterday, I have the Windows Download zip file. I didn't find any instructions for installation, so I just expanded the zip file in the default location, and it ended up being in the logged in user's appdata\temp\1 directory.... that seems wrong. Can I just drag it to a new location?

Next I doubled clicked the Inspector Pro application, and it does start up, and show me the IP Dashboard, but the only thing it will let me do is to press the green '+' icon and name a new solution - it never lets me point it to the DDR XML output I want to analyze.

What is wrong here?

Alan Barker
Nidec Motor Corporation
St. Louis, MO

  1. Support Staff 1 Posted by jay_g on 08 Apr, 2015 03:12 PM

    jay_g's Avatar

    Hi Clark - There's another green plus ("+") button at the far right top of the main dashboard. It may be hidden, depending on your monitor and how you have the windows sized. You may need to scroll the InspectorPro application window to the right to see it.

    Here's a picture of the location.

    Let us know if that helps.

  2. 2 Posted by Barker, Al [NMC... on 08 Apr, 2015 03:25 PM

    Barker, Al [NMCA-STL]'s Avatar

    Jay_g –

    Thanks that was it; I never even thought to scroll all the way off screen looking for such a beginning point. My face is red, but really, why is it all the way over there? Oh well.


  3. Support Staff 3 Posted by jay_g on 08 Apr, 2015 03:43 PM

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    why is it all the way over there?

    Fair question. We'll definitely take a look at how to make it more clear.

  4. Support Staff 4 Posted by Vince Menanno on 09 Apr, 2015 11:03 AM

    Vince Menanno's Avatar


    Let us know if you have any other questions with the product.


  5. 5 Posted by Jeroen Lutmers on 10 Apr, 2015 12:21 PM

    Jeroen Lutmers's Avatar

    This comment was split into a new discussion: Inspector Pro version 5 installation

    Hi Vince,

    Very nice product, but where is the user manual? The buying proces was slugish.. I got a thank you note for buying but had to mail several times to get the serail and download link.
    Now the package does not give any support. Installation is clear... but choosing the FM12xxx.xml the result was one single line but no info... turned out I needed to go for Resume.xml.
    A little better support on how to start from scratch would be nice.. further down the line the videos will do I think.... keep up the good work...!!

  6. Support Staff 6 Posted by Vince Menanno on 10 Apr, 2015 03:01 PM

    Vince Menanno's Avatar


    If you scroll down on this page you’ll find some videos.

    There are a few more coming.

    Let me know if you still have other questions.


  7. tonya_m closed this discussion on 04 Dec, 2015 06:00 PM.

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